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What do you know about the definition of problem solving?

Empowered 01/03/2024

Remote work is about trust and results, not control and face time.

Susan Hauser, Microsoft Corporate Vice President

What do you know about the definition of problem solving?

  • Problem-Solving is the process whereby a person or group of people attempt to overcome difficulties in order to achieve plans that allow them to progress from point A to point B, or to reach decisions through use of higher cognitive functions, for example, reasoning and creative thinking (American Psychological Association).
  • The professional context of problem-solving:

    Problem solving in business relates to establishing processes that mitigate or remove obstacles currently preventing you from reaching strategic goals. 

    • Complex issues
    • Gap exists between actual results and desired outcomes. 
    • Can be present in a single team, operational process, or throughout an entire organisation, typically without an immediate or obvious solution.