Remote work is about trust and results, not control and face time.

Susan Hauser, Microsoft Corporate Vice President

What do you know about the definition of problem solving?

• Problem-Solving is the process whereby a person or group of people attempt to overcome difficulties in order to achieve plans that allow them to progress from point A to point B, or to reach decisions through use of higher cognitive functions, for example, reasoning and creative thinking (American Psychological Association).
• The professional context of problem-solving:

  Problem solving in business relates to establishing processes that mitigate or remove obstacles currently preventing you from reaching strategic goals. 

  • Complex issues
  • Gap exists between actual results and desired outcomes. 
  • Can be present in a single team, operational process, or throughout an entire organisation, typically without an immediate or obvious solution.