Ce știi despre interacțiunea orală eficientă? Pt2

Empowered 06/02/2023

Interacționați cu o varietate de oameni la locul de muncă, iar a ști cum să vă îmbunătățiți abilitățile de comunicare verbală poate face o diferență semnificativă în aceste interacțiuni. Nu este vorba doar de cuvintele pe care le spui, ci și despre indiciile verbale și nonverbale pe care le folosești când comunici.

Ce sunt abilitățile de comunicare verbală?

Ascultare activă.
Cereți lămuriri.
Puneți întrebări deschise pentru a obține informații.
Recunoașterea și răspunsul la indicii nonverbale.
Vorbind clar și concis.
Folosind umorul pentru a implica publicul.

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13. Presentation skills

Participanții 7