04. Introduction to Design Thinking Înțelegerea utilizatorilor

EXERCIȚIU 6 de 11

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Înțelegerea utilizatorilor

Empowered 05/03/2023

Înțelegerea utilizatorilor

Colectarea de informații despre publicul țintă prin metode precum interviurile utilizatorilor, observații și testarea gradului de utilizare
Obținerea de informații despre nevoile, comportamentele, motivațiile și punctele de durere ale utilizatorului
Crearea de persoane de utilizator pentru a vă ajuta să înțelegeți și să empatizați cu utilizatorul
Utilizarea informațiilor obținute din cercetarea utilizatorilor pentru a dezvolta o înțelegere profundă a perspectivei utilizatorului
Tehnici precum jocul de rol și povestirea pentru a vă ajuta să vă puneți în locul utilizatorului și să înțelegeți nevoile și motivațiile acestuia la un nivel mai profund
Importanța empatiei în design, deoarece ajută la crearea de soluții care sunt relevante și semnificative pentru utilizator

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