How the communication process works

In the interaction it is important to take into high consideration the return signal that I receive from the other, the feedback and that is: listening to the words and observing the facial expressions, the voice, the posture and the words, to verify if the my message has arrived.

WHO LISTENS establishes if the communication is effective, if they understood and what they understood of what we wanted to express, NOT WHO SPEAKS!

A “communicative act” consists of:
-sender: who sends the message
-receiver: to whom the message is intended
-message: what is communicated
-channel: the medium through which one communicates
-code: the way, the language with which one communicates
-context: the “place” in which one communicates