Cosa sai dell’interazione orale efficace? Pt2

Empowered 06/02/2023

Interagisci con una varietà di persone al lavoro e sapere come migliorare le tue capacità di comunicazione verbale può fare una differenza significativa in quelle interazioni. Non si tratta solo delle parole che dici, ma anche dei segnali verbali e non verbali che usi durante la comunicazione.

Quali sono le abilità di comunicazione verbale?

Ascolto attivo.
Chiedere chiarificazioni.
Porre domande a risposta aperta per ottenere approfondimenti.
Riconoscere e rispondere a segnali non verbali.
Parlando in modo chiaro e conciso.
Usare l’umorismo per coinvolgere il pubblico.

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13. Presentation skills

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